A message from our CEO

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by

Suzanne Stevens

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July 2026

Fifteen years ago, at the end of May 2011, we gathered at Circa Gallery on a cold Winter’s morning to launch an idea that felt both incredibly exciting and slightly daunting.

It was the day we declared that we would build a company that would change the insurance industry and also help people navigate change. Looking back, we were probably unrealistically confident – but that belief has carried us to where we are today.

Back then, I could never have imagined that, 15 years later, we'd be preparing for another major launch, supported by a larger team and an even bigger vision. Today, I can proudly say that BrightRock has grown into a business that provides R388 billion in cover, paid out more than R8 billion in claims and expanded into a company powered by an exceptional team.

A 15-year milestone isn’t only a chance to reflect on how far we've come, but it's also a chance to look ahead. Earlier this year, the world watched in awe as the Artemis II mission successfully looped around the Moon. This was the first manned mission to the Moon in 50 years, and marked an important step in humanity's journey, laying the groundwork for future missions that will return humans to the Moon in 2028. Ultimately, Artemis aims to make a mission to Mars possible. To me, the Moon fly-by felt like a powerful reminder that every great achievement begins by building the right foundations.

In many ways, that's where BrightRock is today. We've completed our first orbit – we've proven what we're capable of – and now we're preparing for the next phase of our journey. Everything we've accomplished during the first half of 2026 has been about creating the platform for what's next.

Just to highlight a few of our many accomplishments in the first half of the year, we’ve launched a faster WorkItem system, expanded WhatsApp to tele-underwriting, medical appointments and claims, we achieved an average client score of 8 out of 10, and made significant progress in reducing inefficiencies and generating greater value for the business. We've also strengthened our presence on social media, reaching 2.5 million people with over 606 000 engagements in June alone. In continuing to expand our belief in the power of independent advice, we officially launched the Amber Room this July. Now, we're preparing to launch new product innovations later this year.  

These aren't isolated achievements – they're the foundations of our next chapter, and together they position us to reach new heights over the years ahead.

The Endeavour Awards are an opportunity to recognise and thank the brightest stars in BrightRock. It is your effort, energy, and passion that have brought us to this milestone. When I think about stars, I think about guidance and direction – and that's exactly what BrightRock has always aimed to provide for our clients as they navigate life's changes.

So, as you enjoy this edition, join me in celebrating not only our Endeavour Awards winners, but all of our BrightRockers who’ve helped bring our purpose and values to life. Congratulations once again to all our brightest stars who embody our BrightRock purpose and cornerstones, and help shape our future!

#LoveChange

Welcome to BrightRock, the needs-matched money company

When you think about your money, you’re actually thinking about your life. About the people you love and the things you want to do. And about life’s big Change Moments – like when you land that job, make a home, tie the knot or start a family.

At BrightRock, we want to help you make money decisions that reflect your life, your changing needs, and all the things that are really important to you.

BrightRock Life Ltd is a licensed financial services provider and life insurer. Company registration no: 1996/014618/06, FSP 11643. 

Copyright © July 2026 BrightRock. All rights reserved. Terms and conditions apply.

BrightRock Life Ltd is a licensed financial services provider and life insurer. Company registration no: 1996/014618/06, FSP 11643. 

Copyright © July 2026 BrightRock. All rights reserved.

Terms and conditions apply.